BrandComet.com

Contact Us:

How to Order... How to Send Artwork... Our Guarantee

1. To Send Artwork - sales@brandcomet.com as attachment
2. To Request a Catalog - sales@brandcomet.com
3. Need Quick Email Answers? - sales@brandcomet.com
4. Need Instant Help? Live Chat: 1.866.666.1993; 407.622.1993; 407.740.6605  
5. Email - sales@brandcomet.com   
6. Fax - 1.407.622.6611   
7. Secure Online Ordering - Verisign Secure Site - 100% Secure Shopping 
8. Mail - BrandComet.com, 151 N. Maitland Avenue, Suite #947819, Maitland, FL 32794

To Order: Please copy the ten-letter item numbers of the products you wish to order (located on each product page) and then call, email, fax, mail, or complete the on-line order process to place your order. 

 

How to Send Artwork: 

1. Send Artwork to: Sales@brandcomet.com.

2. Please send us your artwork as an email attachment.

3. Again, send your artwork to sales@brandcomet.com or fax a hard copy to: 1.407.622.6611.

4. Format needed for Artwork Attachment - Assuming you have an electronic version of your artwork, ( we would prefer an electronic version if possible using Adobe Illustrator version CS - in either EPS or PDF format ).

5. Please include any wording you would like to add, and kindly give us an idea of how you would like this layed out.

6. If you know the PMS Colors you would like to use or are using in your artwork please describe in your email

7. Or, send whatever you have, and our graphic designers will convert anything provided (even including a faxed sketch)

 8. If you need any help in sending your artwork please call our Customer Service Department at 1.866.666.1993 for additional assistance.

 

Our Guarantee:

1. BrandComet.com's Lowest Price Guarantee... Your lowest price guarantee - if you find a lower catalog price on any product on any of BrandComet.com's websites, that you have purchased from us within the last 30 days, or are looking to purchase from BrandComet, we will gladly match that pricing (excluding any advertised specials, closeouts, or liquidation sales). The lowest price guarantee applies to any items that are the same style/brand, same size/quantity, same material/color, and same decoration/imprint.

2. BrandComet.com's Free Sample Policy... We gladly will provide you with one free sample - all you have to do is provide the ten-letter item number and cover the cost of shipping and handling. For samples costing less than $5.00 the shipping and handling fee is $7.95 which covers removal from inventory, individual packaging, and ground freight (shipping waived if carrier account number is provided). Please contact us for samples costing more than $5. Requests for samples are normally shipped from stock the same or next day. The cost of the shipping and handling is fully credited upon placement of order for that item. So now you can try before you buy. Some restrictions may apply on certain items and BrandComet.com does reserve the right to limit or deny sample requests. Please call 1-866-666-1993, and a BrandComet.com customer service representative will assist you with your sample request.

3. BrandComet.com's Free Paper or Electronic Proof Policy... BrandComet.com will fax or email you for free a proof of the artwork layout in acutal size for your approval before the final production of your order. Artwork proofs will be sent either via fax or email - please specify which you would prefer when placing order.

4. BrandComet.com's Free Artwork...  BrandComet.com will gladly provide one artwork proof after scaling, typesetting text, and minor clean-up of your artwork for free. We will gladly provide a quote for logo creation or artwork graphic design which is not included.

5. BrandComet.com's Free Rush Production Service Policy... BrandComet.com has 1000's of products available for free rush production service. Contact our customer service department toll-free at 866.666.1933 to inquire about specific products.

6. BrandComet.com's Credit Card Guarantee... BrandComet.com is committed to the security of our websites. Credit card purchases are often insured by the credit card company, yet also often with a deductible of $50. If confirmed credit card fraud should occur in a transaction with our websites, your $50. deductible is covered by BrandComet.com, removing your deductible risk. We assure you BrandComet.com is committed to your peace of mind, and that you should feel comfortable each time you visit our sites to request a sample, place an order, or get information.

7. BrandComet.com's Free Gift With Your First Order... You get a beautiful Free Gift with your first online purchase of $500.00 or more from BrandComet.com.

 8. Knowledgeable BrandComet's Representatives... BrandComet has knowledgeable and seasoned marketing representives available to help you with all your marketing and advertising needs. You can have confidence in our advice. We have loads of experience especially with some of the most successful advertising campaigns anywhere.

 

Information Requests: If you know the item and quantity you need, but have questions about the set-up costs, production lead time, rush service, artwork format, or any other questions, call us toll-free at 1.866.666.1993 or email us at sales@brandcomet.com and our customer service representatives will be happy to answer your questions and help expediate your order.